Frequently Asked Questions

We’ve answered some of the most common questions about our cleaning, handyman, gardening and property services. Whether you’re looking for pricing, booking information or details about how we work, you’ll find everything you need here. If you can’t find what you’re looking for, feel free to get in touch — we’re always happy to help.

CLEANING SERVICES — FAQs

We offer flexible cleaning services tailored to your home and lifestyle, from regular upkeep to deep cleaning and end of tenancy cleans. Whether you need ongoing support or a one-off service, our experienced team delivers reliable, high-quality results every time.

How much does cleaning cost?

Cleaning starts from £18.00 per hour depending on the service and property size.

Do I need to provide cleaning products?

No we can bring all equipment and products, or use yours if preferred.

How long does a clean take?

This depends on the size and condition of the property, but we’ll advise when quoting.

Do you offer regular cleaning?

Yes weekly, fortnightly and monthly cleaning options are available.

What’s included in a standard clean?

General cleaning such as dusting, vacuuming, mopping, kitchen and bathroom cleaning.

Do you offer deep cleaning?

Yes deep cleaning includes more detailed work such as skirting boards and appliances.

Can I book a one-off clean?

Absolutely one-off and occasional cleans are available.

Do you cover end of tenancy cleaning?

Yes we provide full end of tenancy cleaning services for tenants and landlords.

HANDYMAN SERVICES — FAQs

Our handyman services are designed to take care of all the small jobs around your home or property. From furniture assembly and installations to minor repairs and maintenance, we provide a reliable, efficient service that saves you time and hassle.

What is your hourly rate?

Our handyman rate is £45.00 per hour.

Do you charge a call-out fee?

Yes £65.00 minimum, which includes the first hour.

What types of jobs do you cover?

General maintenance, furniture assembly, mounting, repairs and small installations.

Can I book multiple jobs at once?

Yes we encourage customers to provide a list so we can complete everything in one visit.

Do you clean up after the job?

Yes we always leave the area clean and tidy.

How quickly can you attend?

We aim to offer fast availability, often within a few days.

Do you do electrical or gas work?

We handle minor tasks only not specialist or regulated work.

Do you bring tools and materials?

We bring tools. Materials can be supplied or charged separately.

GARDENING SERVICES — FAQs

We provide a full range of gardening services to keep your outdoor space looking tidy and well-maintained. From regular lawn care to full garden clearances, we help transform and maintain gardens of all sizes.

How much does gardening cost?

Prices start from £30.00 per hour depending on the job.

Do you offer one-off tidy-ups?

Yes perfect for seasonal or overgrown gardens.

Can you clear an overgrown garden?

Yes we specialise in garden clearances and neglected spaces.

Do you remove garden waste?

Yes waste removal is available at an additional cost.

Do you bring equipment?

Yes we bring all necessary tools.

Do you offer regular garden maintenance?

Yes ongoing maintenance plans are available.

What areas do you cover?

Brentwood and surrounding Essex areas.

Can gardening be combined with other services?

Yes we can combine gardening with cleaning or handyman work.

ARTIFICIAL GRASS SERVICES — FAQs

Our artificial grass services are designed to keep your lawn clean, hygienic and looking its best. From maintenance and deep cleaning to pet odour removal, we restore and protect your artificial grass for long-lasting results.

How often should artificial grass be cleaned?

Every 3–6 months, or more frequently for pet owners.

Can you remove pet odours?

Yes we use specialist treatments to neutralise smells.

Is your cleaning safe for pets?

Yes all products are pet-safe.

What does deep cleaning include?

Cleaning, brushing, sanitising and debris removal.

Do you offer maintenance plans?

Yes regular upkeep services are available.

Can you restore flattened grass?

Yes brushing and lifting helps restore appearance.

Do you remove weeds?

Yes we remove weeds around edges and surfaces.

Do I need a full clean or just maintenance?

We can advise based on photos or a site visit.

PACKAGES — FAQs

Our service packages are designed to combine cleaning, handyman and gardening services into one convenient solution. These packages are ideal for customers who want everything taken care of in one visit, saving time, money and hassle.

What is included in a package?

A combination of cleaning, repairs and gardening services.

Are packages cheaper than individual services?

Yes they offer better overall value.

Can I customise a package?

Yes all packages can be tailored.

Who are packages best for?

Busy homeowners, landlords and property preparation.

How long does a package job take?

Depends on the size and services included.

Can I combine all services in one visit?

Yes that’s the main benefit.

Do you offer ongoing packages?

Yes regular home care plans are available.

How do I get a package quote?

Simply fill out our quote form with your requirements.

Contact

Maid Cleanly Ltd
Doddinghurst
Brentwood
Essex CM15 0NA

Hours

Monday - Friday
8:00AM - 5:00PM

Email